studio@manellhq.com
FAQS
WHERE IS MY ORDER?
You can check the status of your order by clicking www.manellhq.com/trackorder order status .
Type in the order number and email address used at the time of purchase and you will be directed to the history of that order. You may also find the shipment tracking number within the ship confirmation email you were sent.
TRYING TO FIND YOUR PACKAGE ?
Please check your front porch, side door, back porch, garage area, bushes, and mailbox to make sure it’s not hiding or jammed. Also ask your neighbors if they may have received it for you. If your package still hasn’t turned up in after 14 + 3 business days, please contact us.
HOW CAN I CHANGE OR CANCEL MY ORDER
You may make select changes or cancel your order within 15 minutes of purchase. If you wish to modify your order or cancel please click http://www.manellhq.com/trackorder here . To ensure we process and ship your order as quickly as possible, after 15 minutes you are unable to cancel or make changes to your order.
HOW DO I MAKE A RETURN?
Only within the return time frame of. You are welcome to return your purchase from manellhq.com
To make a return easy, please contact department here. Have your order number and email address used at the time of purchase. See return information here